Privacy Policy
This Privacy Policy explains how Fly Now Booking may collect, use, process, store and protect information when visitors browse this website, request flight booking assistance, compare travel options or interact with website services.
By continuing to use this website, you acknowledge the information practices described in this Privacy Policy. This policy applies only to information processed through Fly Now Booking and does not replace the privacy policies of airlines, payment processors, booking platforms or other third-party travel providers.
1. Information We May Collect
We may collect information that users voluntarily provide while requesting flight information or booking assistance. This may include:
- Full name.
- Telephone number.
- Email address, when voluntarily provided.
- Departure city or airport.
- Destination city or airport.
- Preferred travel dates.
- Trip type, including one-way, round-trip or multi-city.
- Number of passengers.
- Preferred cabin class.
- General baggage or seating requirements.
- Other information included in a travel assistance request.
2. Automatically Collected Information
When visitors access this website, certain technical information may be collected automatically through standard website technologies.
This information may include browser type, device type, operating system, approximate location, internet protocol address, referring page, pages viewed, time spent on the website and general website interaction data.
Automatically collected information is generally used to operate the website, understand performance, identify technical problems and improve the user experience.
3. How We Use Information
Information collected through this website may be used for the following purposes:
- To respond to flight booking assistance requests.
- To understand a user's intended route and travel dates.
- To provide general information about available travel options.
- To assist with one-way, round-trip or multi-city enquiries.
- To provide general baggage and cabin guidance.
- To operate and maintain website functionality.
- To improve website content and user experience.
- To prevent fraud, spam and misuse.
- To investigate technical or security incidents.
- To comply with applicable legal requirements.
4. Flight Search and Booking Assistance
Information about departure locations, destinations, dates, passengers and cabin preferences may be used to understand a user's travel requirements and provide relevant booking assistance.
Submitting a travel enquiry does not guarantee ticket availability, a specific fare, a confirmed reservation or acceptance by an airline or booking provider.
Flight availability, schedules and fares may change before a reservation is completed. Users should review all final booking details before authorizing a transaction.
5. Passenger Information
Users are responsible for ensuring that passenger details are complete and accurate. Passenger names should match the identification documents that will be used during travel.
Incorrect names, dates, routes or passenger details may lead to airline change fees, denied boarding, booking cancellation or other travel complications.
Users should not submit sensitive information that is unnecessary for a general flight enquiry.
6. Payment Information
Payment information may be processed by an independent payment processor, booking platform, airline or travel service provider. Their handling of payment information is governed by their own privacy and security policies.
Users should not send complete credit card details through unsecured email, general contact messages or other unprotected communication channels.
Before approving a payment, users should verify the total fare, taxes, service fees, currency, cancellation terms and any other charges associated with the reservation.
7. Cookies and Similar Technologies
This website may use cookies, browser storage, pixels or similar technologies to support essential functionality, remember basic preferences and measure website usage.
Cookies may also help identify technical errors, understand page performance and improve navigation.
Users may control or disable cookies through their browser settings. Disabling certain cookies may affect the availability or performance of some website features.
8. Website Analytics
Analytics services may be used to understand how visitors arrive at and interact with the website. Analytics information may include page views, session duration, device information and general interaction patterns.
Analytics data is used to evaluate website performance, improve content and identify areas where visitors may require clearer information.
9. Sharing of Information
Information may be shared only when reasonably necessary to provide requested services, operate the website or comply with legal obligations.
Information may be shared with:
- Airlines or transportation providers.
- Flight booking platforms.
- Payment processors.
- Website hosting providers.
- Analytics and security service providers.
- Customer support technology providers.
- Professional advisers where reasonably necessary.
- Government authorities when legally required.
Third-party providers may process information according to their own terms and privacy policies.
10. Sale of Personal Information
Fly Now Booking does not sell personal information in exchange for monetary payment.
Certain information may still be processed by service providers that support website hosting, communications, analytics, security or travel assistance functions.
11. Third-Party Airlines and Booking Providers
Flight reservations and related travel services may be provided by independent airlines, booking platforms, payment processors or travel service providers.
These third parties are responsible for their own privacy practices, booking systems, payment processing, ticket conditions, cancellation rules and security procedures.
Users should review the privacy policy and terms of the applicable provider before submitting passenger or payment information.
12. External Links
This website may include links to external airline, airport, accommodation, payment or travel-related websites.
Fly Now Booking does not control and is not responsible for the content, availability, security or privacy practices of external websites.
Accessing a third-party website is at the user's discretion and is subject to the policies of that website.
13. Data Security
Reasonable administrative, technical and organizational safeguards may be used to protect information against unauthorized access, alteration, disclosure, loss or misuse.
Security measures may include access controls, hosting protections, software updates, monitoring and other standard website security practices.
However, no website, internet transmission, telephone communication or electronic storage system can be guaranteed to be completely secure.
14. Data Retention
Information may be retained only for as long as reasonably necessary to provide requested services, maintain business records, prevent fraud, resolve disputes or comply with legal obligations.
Retention periods may vary depending on the type of information, the purpose for which it was collected and applicable legal requirements.
Information that is no longer reasonably required may be deleted, anonymized or securely archived where appropriate.
15. User Rights and Choices
Depending on applicable law, users may have rights regarding personal information associated with them.
These rights may include requesting:
- Access to certain personal information.
- Correction of inaccurate information.
- Deletion of information where legally permitted.
- Restriction of certain processing activities.
- Objection to certain uses of information.
- A copy of eligible information in a portable format.
Certain information may need to be retained for legal, recordkeeping, fraud prevention or security purposes.
16. Marketing Communications
Where permitted by applicable law, users may receive service announcements, booking-related information or promotional travel communications.
Promotional communications may be discontinued through the available unsubscribe or opt-out mechanism included with the applicable message.
Essential transaction, security or service-related communications may still be delivered when necessary.
17. Children's Privacy
This website is not designed for direct use by children under the age of 13, and personal information is not knowingly collected directly from children under 13.
Flight arrangements for minors should be requested by a parent, legal guardian or authorized adult.
18. International Information Processing
Website hosting, analytics, technical support or travel providers may operate from different countries or jurisdictions.
As a result, information may be processed in a location with data protection rules that differ from those in the user's location. Reasonable safeguards may be used where required by applicable law.
19. Fraud Prevention and Website Security
Information may be reviewed or processed to identify suspicious behaviour, unauthorized payment activity, automated submissions, spam, malicious requests or other misuse.
Access to website features may be restricted when activity appears fraudulent, unlawful, abusive or harmful to website security.
20. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in website functionality, business practices, technology, legal requirements or third-party services.
The updated version will be published on this page. Continued use of the website after an update indicates acknowledgment of the revised Privacy Policy.